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Phone 0049 211 17 202 0
Fax 0049 211 17 202 3230
Hotline for hotel booking
Phone 0049 211 17 202 854
Fax 0049 211 17 202 3220
Guided tours etc.
Phone 0049 211 17 202 854
Fax 0049 211 17 202 3222

Brochure "Düsseldorf without barriers"

Download PDF of the brochure.


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A warm welcome to Düsseldorf!

On this site we are happy to provide you with advice and suggestions for a barrier-free stay in our city. You will find details about sights and service institutions as well as information on accessible accommodation, public transport and events.

We offer guided city walks in German sign language and guided tours to blind people, people with impaired mobility and to wheelchair users. Our tourist information offices at the main station and in the Altstadt (Old Town) provide level access and lowered counters and our staff has received trainings to be aware of your special needs.

Our services are to make your stay in our city pleasant and eventful. Let our tour guides give you recommendations and advice to discover Düsseldorf's diversity and high quality of life in an easy way.

This page only gives you a glimpse of Düsseldorf's offers and does not claim to be complete. We would be happy to learn about more accessible offers from you and our partners.

Explanation of the symbols used on this site

The symbols used are for convenience only. They are intended to help with orientation. They do not imply any valuation nor do they represent accessibility certified according to DIN or other standards. Next to the details of each facility you will find symbols. They give you more information in terms of accessibility.

The wheelchair space mentioned in the text is given in centimetres (width x depth). It relates to the free space left and right of the objects (e.g. WCs). Terms like "left" and "right" indicate the direction in which you view the object.

"Public Transport" always discribes the distance to the nearest accessible metro-, bus or tram station.

Symbol explanation
Angebot für blinde Menschen Blind people
Angebot für Menschen mit Cochlear Implantat People with hearing difficulties
Angebot für taube und stark hörbehinderte Menschen Deaf people
Angebot für sehbehinderte Menschen People with visual impairment
Angebot für Menschen mit einer Lernbehinderung People with learning difficulties
Angebot für gehbehinderte Menschen People with limited mobility
Angebot für Rollstuhlfahrer Wheelchair users
Angebot für Senioren Seniors
Angebot für Familien Families
Düsseldorfer Radschläger in gold Tip: Very interesting offers are marked with the Cartwheeler symbol. They stand out in terms of accessibility or promise a great experience.